IT Customer Success Specialist

Hostinger

Full time

Lithuania

600€

Feb 2

We are technology-driven and thirsty for improvement. Our business model is based on Customer Obsession - we start by listening to what our Customer wants and work our way backwards. Are you ready to join the frontline of the business?

What you will do:

  • Communicate with Customers via live chat and email;
  • Provide a red carpet Customer service experience to our Customers;
  • Focus on the Customer’s success by offering additional services, tools, and products;
  • Dive deep into the world of IT by continuous polishing of your technical background;
  • Deliver impactful work on a company scale.

What we expect:

  • Proven ambition and focus to develop your knowledge in IT;
  • Strong English communication skills;
  • Lithuanian language skills are preferred, but not mandatory;
  • Well developed interpersonal skills;
  • Flexible work schedule (morning/day/night shifts) according to business needs;

What we offer:

  • An 8-week course in technology, product and communication knowledge;
  • Individual monthly bonuses (unlimited!) and regular salary reviews based on performance;
  • Ability to balance your work and studies (we offer 32 or 40 hours per week contracts);
  • A supportive team who are eager to share their knowledge and spend time with you;
  • Remote opportunities - everyone based in LTU is welcome;
  • Active internal progression and help to get you that dream job;
  • Salary starting from 600 Eur Netto;
  • Continuous personal development: books, workshops, individual mentorship;
  • Daily leisure options, a dog-loving office, extraordinary team buildings, workations, company events, and more!

Check out this video from our Customer Success people who give you a sneak peek into the job!

Be an owner of this decision. There is no better time to apply than now. You will thank yourself later. :)

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