Ad Serving & Programmatic Specialist (Managed Services)
About the role and team
We are a place where digital magic happens. Client Support teams support customers (media, creative agencies and publishers networks), by combining the skills, knowledge and tools to make digital alchemy work. It is only thanks to Adform Support experts you are seeing relevant product ads while browsing the web!
- Owning every e-mail that comes your way – investigate, identify, troubleshoot both direct and programmatic campaigns and fix issues, calling in reinforcements when needed
- Using e-mail and live chat to interact with our customers – mostly media agencies or direct advertisers, but you may also expect to be reached out by publishers as well
- Assisting our clients with everyday tasks by providing the best customer experience that is out there in the market
- Educating clients about the possibilities of our platform
We expect you are/have
- You have experience in working with clients and you enjoy resolving their issues
- You are fluent in English, both verbal and written
- You are naturally attentive to details and there’s nothing that can slip through your eyes unnoticed
- You enjoy exploring new horizons. If you don’t know the answer – you will dig in until you find it
What might give you an edge
- Fluency in German, Spanish or Italian
- Experience in online advertising field
- You will have an opportunity to learn and grow on a daily basis
- You will work with highly professional and knowledgeable colleagues
- Your Leader will ensure transparent, up to date communication and support your needs
- You will be given challenging and unique tasks with creative approach to problem-solving
- You will be surrounded by dynamic, inspiring and international environment
- Monthly salary range for this position starts from 1240 euros gross. The final offer will depend on the experience and competencies.
If you wonder about these things – we have something to offer you
- Worry about health and accident insurance? Chill – we got this!
- Eager to enjoy your vacay a bit longer? We offer additional vacation days!
- Enjoy having work-fun balance? Don‘t worry – fun office activities, team buildings and a friendly team will cheer you up! Explore our offices by going on a virtual tour!
- Enjoy having lunch out? Grab your colleagues and enjoy delicious lunch at a friendly price in our canteen or outside on Adform terrace!
- Wanna stay in shape? Join Adform sports team and exercise together!
- Worry about your lonely left-at-home pet? Bring it to the office! We are very pet-friendly and happy to get to know your companion!
- Having a headache or a sneezing morning? Adform offers 2 trust days for you to get better by staying at home! Use them and get back to work when feeling fresh again!
- Not enough? Join us and find out more!
Adform provides an integrated Software as a Service platform for the buying, managing and serving of digital advertising. The company’s software consists of an Ad Serving Platform, Dynamic Creative Optimization solutions, Data Management Platform, a Demand Side Platform with advanced analytics, reporting and creative tools that drive high impact digital advertising campaigns globally. Founded in Denmark in 2002, Adform is a global business servicing a client portfolio that includes the world’s leading agencies, advertisers, consultancies, and brands.
To learn more visit us at adform.com
All our career opportunities are listed here
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